If you are looking for AT&T Uverse Technical Support you are in the right place!
AT&T Uverse is the AT&T brand for cable television services. Founded on 2006, the subsidiary offers its services on 21 states, across United States. On this article, you will see how to request the AT&T Uverse Technical Support for any issue.
The American Telephone and Telegraph Corporation, or just AT&T, is a North-American company of telecommunications, which provides services as voice communication, video, data services and internet for residential, corporate and governments customers.
The company was created on 1983, after the divestiture of the later AT&T Corporation, which was founded on 1885. The divesture came after an antitrust lawsuit, which generates the separation of the company on seven smaller ones.
At that moment, AT&T Corp. provided telephone for 94% of United States territory.
Today, AT&T Inc. is the 12th greatest company of the world and the largest telecommunications company in the world, by revenue. The company serves more than 135 million customers around the planet.
On 2014, AT&T Inc. bought the DIRECTV Group. The transaction, therefore, was not completely concluded due a legal restriction. But, today some customers of DIRECTV are served by AT&T Uverse, under the later brand of DIRECTV.
The services of DIRECTV and Uverse started to be integrated as one on 2016, on a progressive process.
On 2016, AT&T announced that Uverse would no longer apply to the internet and telephone services, remaining only with the cable television one.
MOST COMMON PROBLEMS WITH AT&T UVERSE
AT&T Uverse customers have experienced problems with the cable television service.
Because of that, the internet provides an extensive content about the problems related and how to fix them.
But, you must be some careful with some internet tips and tutorials, because you can turn a small problem into a big one, causing damage to the AT&T Uverse device or damaging the providing of the service itself, by example.
Because of that, it is recommended to use one of the many official channels of AT&T Uverse, to request technical support and perform any repair to fix your problem.
On the official channels of AT&T Uverse Technical Support, you can ask about pay complaining and issues too. Also unlock phone is frequentaly related as an issue. However, you can get help.
Another theme of frequent issues with AT&T Uverse and its customers, as you can see on related forums and websites on internet.
- Related: Verizon Wireless Technical Support
HOW TO REQUEST AT&T UVERSE TECHNICAL SUPPORT
AT&T Uverse provides some channels for its costumer to solve any problem easily. See some of that channels below:
AT&T Uverse Technical Support – Website
On the AT&T Uverse technical support website, there is a list of option available to request technical support, for your AT&T Uverse account.
There are also an extensive list of common problems and how to correct them.
There is a session for bills and accounts issues, as for request new services too.
You can also log in your AT&T Uverse account to have a better experience of technical support.
If you log in your account, there will be available, for example, an option to chat directly with a representor of AT&T Uverse, for technical support, there will be also other options as check your services orders, payment bill etc.
You can access it on https://www.att.com/esupport/index.jsp
AT&T Uverse Technical Support – Forums
You can use also the forum provided by AT&T Uverse, only to help its customers with their technical support issues.
There, the company’s costumers and some specialist answers questions related to any technical problem. You can see how some users performed to fix his past problems and try to do the same thing, to fix your own situation.
The forum can have what you are looking for, the usability is very simple and there are discussions and topics about every AT&T Uverse product.
You can look the older question to see if one of them help you or type a new one, about your problem.
The forum is also available on Spanish language.
But, it is recommended some discretion on the forum, because it is open and your personal information, as information about your signature, should not be given by anyone, even if the person who helps you calls itself as an official specialist.
This information must be given only on direct channels of support, as chat and phone.
You can access it on https://forums.att.com/
AT&T Uverse Technical Support – Social Media
AT&T Uverse has a Twitter account dedicated to solve users’ problems directly.
You can send a direct message or a direct mention to @attcares or access www.twitter.com/attcares, where you can be directed to an article that talks about your problem or be directed to a more specialized support.
It is recommended some careful about the information that you provide on social media, avoid to give personal information.
AT&T Uverse – Phone Number
If the information on the website of AT&T Uverse are not in off to fix your situation, you can call for the company and ask for technical support. They are available 24/7. Get you help!
The service of technical support by phone works on weekdays from 8 AM to 12 PM (16 hours working), and on weekends from 8 AM to 11 PM (15 hours).
AT&T Customer Service Number: 866 577 7726
It is toll-free call from United States and by giving some of your account information, the technical support could see more details about your problem, and if there is something wrong with your signature or even a worst situation, that will demand specialized support.
AT&T Digital Life
You can also sign the AT&T Digital Life.
It is a service provided by AT&T Uverse of smart security that offers technical support by an app on your mobile device, which allows a remote connection of an AT&T Uverse specialist.
You can also connect the service with the security sensors of your home and you be notified with something went wrong there. If is necessary, Digital Life will send an emergency team there.
The Digital Life also have a forum for discussions. To know more about the service, access it on https://my-digitallife.att.com. There you can see the plans and availability on your local area.
You can also call for Digital Life phone number on 855 288 2727. They are available 24/7
AT&T Digital Life
There is another way to get in contacted. You can contact them by email. Click here and check this out!