Are you looking for Xfinity Technical Support? I am gonna show you how to contact them!
The cable television service of Comcast is branded as Xfinity, but, still the same company and the same service that Comcast.
Comcast, and its brand Xfinity, is the actual largest provider of cable television and internet on the United States and the entire world as well, with a revenue of 80 billion dollars, on 2016.
The company has, only on United States, more than 45 million customers and operates on 40 states, plus District of Columbia.
The NBCUniversal Group, one of the major producers of television and movies contents of world, is also one of the subsidiaries of Comcast Corporation, the owner of Xfinity.
Founded in 1963, as Comcast Holdings, the company is eventually called “a family business”, because a family, the Roberts, owns one third the company and providing presidents and directors from a long time ago.
Comcast offers cable services of internet, television, and interactive content for residential and business costumers.
By the year of 2010, the division of internet and television of Comcast turned into the brand of Xfinity.
The company also offers pay-per-view content for its costumers on United States, what places Comcast / Xfinity as the first pay television provider company on USA.
On this article, you will see how to request online the Xfinity Technical Support online for easily solve any problem that occurs with your hardware device or with the service provided itself.
Related: Dish Network Technical Support
MOST COMMON PROBLEMS WITH Xfinity
The Xfinity’s costumers, same as the other cable television companies, have experienced problems with some services of the company, so the internet have a lot of content about how to fix or solute any problem with hardware or signal failure, when it is possible to fix by yourself.
But, you must have caution with some internet tips and tutorial, because you may turn a small into a big one, by causing damage to the Xfinity device, by example.
Because of that, you should use the official channels of Comcast / Xfinity, to request technical support.
User commonly related problems with poor signal or even a completely down one, general device problems, as devices that does not turns on, and some other types of problems and issues.
Other common problems are related with DVR recordings, financial doubts and the use of interactive tools.
In the channels of technical support of Xfinity will can ask about pay complaining and other issues.
HOW TO REQUEST XFINITY TECHNICAL SUPPORT
Xfinity provides some channels for its costumer to solve any problem easily. See some of that channels below:
Xfinity is the Comcast’s brand for internet and cable television. On the website, you find Xfinity Technical Support for any service provided by the company, and much more about other information, as purchasing a new product or service, as a pay-per-view event or channel.
There are also many articles about common problems and its resolutions. It is an entire website dedicated to help and solve doubts and issues of users.
On the website https://www.xfinity.com/support/ you find questions and answers about some topics, which are classified by product or service.
For example, if you are a new costumer, there is a complete session talking about how to start to use the service and how to install the devices of Xfinity.
You can also search by a subject of your interest and find articles about the Xfinity technical support that you need.
The website is also available on Spanish language.
Chat with a Xfinity agent
To get fast answers, you can opt in to talk directly with a Xfinity agent. Note that on the site will be “Comcast agent”, but, there is the right option to request technical support for Xfinity from Comcast company.
On this option, it is possible to talk with a specialist about your situation or issue. All you need to is select a subject of your doubt, then, you will be directed to a specialist on the selected subject.
But, before that, you must describe your problem on a specific form for that, where you will type the issue of yours, to help the specialist to find the correct answers for it.
The Xfinity Technical Support Chat is available 24 hours per day and 7 days per week, always there for technical support that you may need.
Xfinity has a Twitter account dedicated to solve users’ problems directly.
You can send a direct message or a direct mention to @xfinity or access www.twitter.com/xfinity, where you can be directed to an article that talks about your problem or be directed to a more specialized support.
There is also the Facebook account of Xfinity, which you can access on www.facebook.com/xfinity. There you send a message to Xfinity’s specialist, asking for help about some problem and receive specialized support from Xfinity or Comcast or be directed to a local technical support.
It is recommended some careful about the information that you provide on social media, avoid to give personal information, even talking with a Comcast or Xfinity worker. Prefer to give this information direct on Xfinity website or by phone.
Xfinity Users’ forum
Xfinity also provides a users’ forum for technical support.
There the company costumers and some specialist answers questions related to any technical problem. You can see how some users performed to fix his past problems and try to do the same thing, to fix your own situation.
But, it is recommended some discretion on the forum, because it is open and your personal information, as information about your signature, should not be given by anyone, even if the person who helps you calls itself as an official specialist. This information must be given only on direct channels of support, a chat and phone.
You can access the forum here: http://forums.xfinity.com/
If the information on the website are not enough to solve your problem, you also have the option to call for Xfinity technical support.
The Xfinity Technical Support phone number works 24 hours per day and 7 days per week, available every time that you need some help.
Call 1-800-934-6489 and talk with a specialist that will conduct you to a solution of your problem.
It is free toll from United States and by giving some of your account information, the technical support could see if your area is experiencing some local problem, or if there is something wrong with your signature or even a worst situation, that will demand specialized support.
You can also find the number of an authorized technical support assistance near to you. Only need to access the website https://www.xfinity.com/support/service-center-locations/, inform your postal and there you be listed the official agents address and phone numbers that are near to your location.